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RWE npower- Health Through Warmth

npower Health Through Warmth
npower Health Through Warmth (HTW) offers help to people in England and Wales who have long-term illnesses and are finding it hard to fund heating and insulation measures in their homes. Clients don't have to be or become an npower customer, to receive help.

Who qualifies for help?
People with long-term illness who own and occupy their own home in England or Wales, but also have a low income and little or no savings (assessed) and can’t fully fund the work themselves.

HTW will check to make sure the person is eligible, so they’ll have to fill in some forms about their income, expenditure and other details.

What HTW can help with:
- Cavity wall and loft insulation 
- Boiler repairs and replacement (if broken)
- Heating systems or appliances (if broken)
- Energy efficiency advice 
- Access to funding

HTW chooses contractors carefully, and stays in touch with clients from start to finish – making sure they’re happy with the results.

Doreen Byrne, aged 62 from Barry, in the Vale of Glamorgan,has severe arthritis and diabetes. She contacted the Health Through Warmth Co-ordinator in March 2011 and needed a new boiler. Doreen was not eligible for a government grant, so a contribution of £1,185 was made by The Royal British Legion as Doreen's late husband had served in the Armed Forces. The remaining balance of £1,185 was obtained from the unique npower Health Through Warmth Crisis Fund.

Doreen said: "I didn't think I was eligible for any help until I contacted npower Health Through Warmth. I couldn't be more thankful for what the scheme has done for me and for the organisations that came forward to provide funding. The new boiler and radiators have been invaluable."

Find out more about Health Through Warmth at npower's website or by calling 0800 022 220.


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